FAQ

Below you find a list of our most Frequently Asked Questions.

Products

I can’t find a product in store. What now?

As an island we depend completely on import. We want to apologize if we do not have all the items in stock. We are doing our maximum effort to continue to supply our customers the products they want in a safe and healthy environment.

How do I find out how much a product costs?

We do not provide any information about pricing through our website. For special orders, please contact us by phone (+297) 699 3505.

What do I need to do when I am not satisfied with a product?

We are doing our maximum effort to have the best quality products available in our stores. If you have feedback on a product please email us at info@savemorefoodstores.com or visit our store with your receipt.

Delivery

Do you deliver?

We do deliver around the island with a minimum of AFL 100. Check here: Welcome to SaveMore Food Stores Aruba - Shop 

How can I place an order for delivery?

To place an order go to our new webshop. Check it out here! Welcome to SaveMore Food Stores Aruba - Shop 

Customer Card

How can I sign up for the Loyalty program?

You can easily sign up through our website. Please click here to sign up.

I have not received my card yet

It can take up to 14 days for your Loyalty card to be ready. If you have not received an email after 14 days please email us with your information at customercard@savemorefoodstores.com.

How can I update my personal information?

Please send an email to customercard@savemorefoodstores.com with your Customer Card number along with the correct information.

General

What methods of payment are accepted?

Our stores accept cash, debit and credit cards.

What are the store hours?

Our store is open Monday - Saturday from 7 AM to 8 PM and Sunday from 9 AM to 5 PM.

Do you sell gift cards?

We have gift cards available at our store. To request a gift card please click here.